RETURNS ARE EASY
Pollipò wants to ensure maximum satisfaction in terms of quality and shopping experience.
You can return any product within 10 working days from the date of delivery.
On pollipostore.com you can always change your mind: buy your items and if there is something you do not like, return them without the application of any penalty and without specifying the reason. You have up to 10 working days from the day of receipt of goods purchased on www.pollipostore.com to change your mind.
Simply contact the Customer Service to request a return authorization and instructions for return package. After returning the goods, we will check the condition and then you’ll receive a refund of the items that you bought directly to your credit card, within 30 days.
When returning, the only expenses will be charged to you will be those relating to the return shipment of the products purchased.
To make the return you can use a courier appointed by us who will collect the goods to your address.
The cost of returning the package will then be deducted from the refund.
Find out all the details on how to return the items in the Conditions of Sale area